Early
Arrival:
To ensure a smooth and relaxing experience, we ask that you arrive 10 minutes prior to the start of any appointment. We understand that being late is sometimes unavoidable and we will do our best to accommodate every client. However, depending upon the circumstances, we may need to shorten or reschedule your service.
Cancellation Policy:
As a courtesy, we ask for 24 hours notice prior to canceling. A service charge may apply for missed appointments or those cancelled with less then 24 hours notice.
Children:
We appreciate the cooperation of all parents and kindly request that children do not accompany adults to their services. However, services may be provided to children when accompanied by an adult.
Cell Phones:
As a courtesy to guests and the staff, we ask you turn off your cell phone before entering the spa.
Gratuities:
Gratuities are not included in the price of any spa services. The general guideline is 10%-20% of the service fee. We do not accept credit cards or gift certificates for gratuity. You may leave a personal check made payable to the therapist or cash.
Payment:
We accept personal checks, cash, Mastercard and Visa. All prices are subject to change without notice.
Gift Certificates:
Gift Certificates are perfect for every occasion and are available in any dollar amount. They do not expire (after one year a $10.00 per month service fee will be deducted from the value of the gift certificate). Certificates are non-refundable, may not be used to purchase another gift certificate, and may not be used for gratuities.
To ensure a smooth and relaxing experience, we ask that you arrive 10 minutes prior to the start of any appointment. We understand that being late is sometimes unavoidable and we will do our best to accommodate every client. However, depending upon the circumstances, we may need to shorten or reschedule your service.
Cancellation Policy:
As a courtesy, we ask for 24 hours notice prior to canceling. A service charge may apply for missed appointments or those cancelled with less then 24 hours notice.
Children:
We appreciate the cooperation of all parents and kindly request that children do not accompany adults to their services. However, services may be provided to children when accompanied by an adult.
Cell Phones:
As a courtesy to guests and the staff, we ask you turn off your cell phone before entering the spa.
Gratuities:
Gratuities are not included in the price of any spa services. The general guideline is 10%-20% of the service fee. We do not accept credit cards or gift certificates for gratuity. You may leave a personal check made payable to the therapist or cash.
Payment:
We accept personal checks, cash, Mastercard and Visa. All prices are subject to change without notice.
Gift Certificates:
Gift Certificates are perfect for every occasion and are available in any dollar amount. They do not expire (after one year a $10.00 per month service fee will be deducted from the value of the gift certificate). Certificates are non-refundable, may not be used to purchase another gift certificate, and may not be used for gratuities.